TERMS & CONDITIONS
AKA THE BORING BUT IMPORTANT STUFF​


Refund & Cancellation Policy: Participation and Release Agreements

 

I certify that my participation in this/these program/s is of my own free will and I always accept complete responsibility for my well-being.

 

I further certify that I am a healthy individual and that I am physically and psychologically fit to fully participate, and I know of no reason, nor have I been informed by my physician or psychologist of any reason, why my participation would do me harm of any nature. 

 

I agree to release and hold harmless Lauren Jobson, Intuitive Heart Training Academy Pty Ltd (IHTA), their partners, agents, representatives, employees and trainers for the results of any portion in which I participate. If this does not accurately reflect my situation, I agree that I will notify one of LAUREN JOBSON (IHTA)’s representatives before participating.

 

I understand that although my participation may raise emotional issues, it is NOT intended to provide a therapeutic environment or be a substitute for ongoing counseling or psychotherapy and that any unresolved issues which may surface and which may warrant counseling, will be at my own expense. 

 

I understand that if I am found unfit to participate by a representative of LAUREN JOBSON (IHTA), I will be required to leave immediately at the sole discretion of LAUREN JOBSON (IHTA)’s representatives.

 

I agree that any recorded or written material included are protected by trademark and copyright laws and may NOT be used without prior written permission of the appropriate parties. 

 

As a participant, I agree NOT to record this program or any part thereof. If any recording is made by a representative to LAUREN JOBSON (IHTA), I agree that no compensation will be paid to me for any products or revenues, or any other value derived from these recordings.

 

I understand that I am not qualified to teach the content of this program, unless otherwise agreed as part of the relevant certification, that this information is for coaching & personal development purposes only. 

 

Curraweena House Retreat February 2026 Refund Policy Terms & Conditions
 

I understand that this is a live, in-person retreat with significant upfront costs incurred to secure the venue, catering, and facilitation. As such, I acknowledge and agree to the following terms:

  • I understand that all payments made for the Curraweena House Retreat are non-refundable, regardless of personal circumstances, illness, or change of mind, due to the non-refundable nature of the associated retreat costs.
     

  • I understand that if I am unable to attend, I may request to transfer the value of my payment as a credit toward an eligible training or private coaching with Lauren Jobson (IHTA). This credit is valid for 24 months from the date of the original retreat minus a transfer fee of $1000 due to the nature of the non refundable expenses of the retreat.
     

  • I understand that any request to transfer must be made in writing at least 7 days prior to the scheduled start of the retreat.
     

  • I understand that I may nominate another eligible participant to take my place at the retreat if I am unable to attend, provided this is done no later than 14 days prior to the retreat and is approved in writing by Lauren Jobson (IHTA).
     

  • I understand that if the retreat is postponed or cancelled due to unforeseen circumstances by Lauren Jobson (IHTA), such as venue disruption, illness, or government restrictions, my payment will be held as a full credit toward a future retreat or training experience.

 

These terms are in addition to the general participation and program engagement terms outlined in this agreement. By enrolling with a deposit or full payment, I confirm my acceptance of these conditions.

 

Refund, Certification Policy and Operating Agreements

 

For programs that award coaching credit hours or accreditation:

  • I understand that I cannot be awarded coach-specific training hours unless I fully engage and participate in all exercises.

  • I understand that I need to have my own professional & public liability insurance if I am to use these processes as a professional coach.

  • I fully understand that if I want to be a professional coach, I am aware that I need at least 100 hours of coach-specific training to obtain insurance. 

 

Terms of Engagement

 

LAUREN JOBSON (LLWL AND/OR IHTA) is engaged in the business of mentoring, coaching and training in Life Coaching, NLP, Matrix Therapies and Archetypal Coaching including Passion and Purpose Coaching, Masculine and Feminine Coaching and Matrix Therapies, and business development techniques (“these services”).

 

I desire to engage LAUREN JOBSON (LLWL AND/OR IHTA) to provide these services as part of the programs specified in this agreement in the form of webinars, audio and/or visual presentations, and periodic personal coaching, mentoring, training and evaluation.

Term. LAUREN JOBSON (LLWL AND/OR IHTA) agrees to provide these services conditional on LAUREN JOBSON (LLWL AND/OR IHTA)’s receipt of all associated program fees.

 

Intellectual Property. I agree that any material, contents or information are protected by trademark and copyright laws and may not be used without prior permission from the appropriate parties. I agree not to record any content.

 

If any text, audio, or visual content is recorded by LAUREN JOBSON (LLWL AND/OR IHTA, I agree that no compensation will be paid to you for any products or revenues, or any other value derived from these recordings. I understand that you give permission to LAUREN JOBSON (LLWL AND/OR IHTA) to use any content, recordings of my image or voice, to produce further non-revenue or revenue-generating products or services, and I will not be recompense for this.

 

Commitment. I commit and agree to participate in all of the components faithfully and ecologically to the best of my ability. I further agree to gain maximum benefit by attending all scheduled sessions.

 

Results. I understand that LAUREN JOBSON (LLWL AND/OR IHT) will work with me to achieve results. I also realise that LAUREN JOBSON (LLWL AND/OR IHT) cannot get results for me, and that my results are direct outcomes of my commitment and willingness to participate and act. I take full responsibility for my own success.

 

Liability. In no event will LAUREN JOBSON (LLWL AND/OR IHT) be liable to you or any party related to you for any damages, loss, or liabilities. You agree to release and hold harmless LAUREN JOBSON (LLWL AND/OR IHT), their agents, representatives, employees, coaches, mentors, and trainers for the results of any portion of this program in which you voluntarily participate.

 

Confidentiality. You warrant, represent, and agree to hold any confidential information from the parties in trust and confidence, and avoid the disclosure or release to any person or entity by using the same degree of care as you use to avoid the disclosure or release of your own confidential information.

Terms & Conditions: 

TERMS AND CONDITIONS OF TRADE FOR LOVE LIFE WITH LAUREN & INTUITIVE HEART TRAINING ACADEMY PTY LTD


Goods and/or Services

The Goods and/or Services shall be as described on the invoices and enrollment forms or any other work commencement forms as provided by the Seller to the Buyer. 

Refund Terms

There is 100% refund under the following conditions: 1.1 The Buyer has paid in full before the commencement of the course in their state.
1.2 The Buyer turns up to the course or coaching and tells the Seller that the Buyer wants a refund by the end of the first day/session.
1.3 There are no refunds on payment plans and because of limited numbers for these course, payment plans need to be completed whether the course is attended or not.
1.4 There is no refund if the Buyer does not turn up to the course or cancels before the scheduled date of the first course in the Buyer’s state.
1.5 The Buyer can attend the course at another time, however, the Seller cannot guarantee that a course will be run at a future date or in a particular state.
1.6 The Buyer agrees to make payments as per agreed payment schedule and payment method.

Price and Payment

2.1 The Price shall be as indicated on website provided by the Seller to the Buyer in respect of Goods and/or Services supplied.
2.2 Time for payment for the Goods and/or Services shall be of the essence and will be stated on the invoice, enrolment forms or payment plan forms.
2.3 All prices include GST

Default & Consequences of Default

3.1 Interest on overdue invoices and payment plans shall accrue from the date when payment becomes due at a daily rate until the date of payment. The rate is 2.5% per day and shall accrue at such a rate after as well as before any judgment. Each late payment will incur a $30 late fee.
3.2 If the Buyer defaults in payment of any invoice when due, the Buyer shall indemnify the Seller from and against all the Seller’s costs and disbursements including solicitor and all other costs of debt collection the buyer will cover all their own costs and in addition all of the Seller’s nominees costs of collection in relation to these matters.
3.3 Rearrangement of payment plans will incur a $50 fee.

Title

4.1 It is the intention of the Seller and agreed by the Buyer that certificates of completion and qualification as the result of services or goods themselves shall not be passed onto the Buyer until
(a)The Buyer has paid all amounts owing for the particular service or goods,
(b)The Buyer has met all other obligations due by the Buyer to the Seller in respect of all contracts and agreements of use of goods and services between the Seller and the Buyer have been signed

Privacy Act 1988

5.1 The Buyer agrees for the Seller to obtain from a credit-reporting agency a credit report containing personal credit information about the Buyer in relation to credit provided by the Seller.
5.2 The Buyer agrees that the Seller may exchange information about Buyer with those credit providers named in the Application for Credit account or named in a consumer credit report issued by a reporting agency for the following purposes:
(a) To assess an application by Buyer;
(b) To notify other credit providers of a default by the Buyer;
(c) To exchange information with other credit providers as to the status of this credit account, where the Buyer is in default with other credit providers; and
(d) To assess the credit worthiness of Buyer.
5.3 The Buyer consents to the Seller being given a consumer credit report to collect overdue payment on commercial credit (Section18K (1)(h) Privacy Act 1988).
5.4 The Buyer agrees that Personal Data provided may be used and retained by the Seller for the following purposes and for other purposes as shall be agreed between the Buyer and Seller or required by law from time to time:
(a) provision of Goods and/or Services;
(b) marketing of Goods and/or Services by the Seller, its agents or distributors in relation to the Goods and/or Services;
(c) analysing, verifying and/or checking the Buyer’s credit, payment and/or status in relation to the provision of Goods and/or Services;
(d) processing of any payment instructions, direct debit facilities and/or credit facilities requested by Buyer; and
(e) enabling the daily operation of Buyer’s account and/or the collection of amounts outstanding in the Buyer’s account in relation to the Goods and/or Services.
5.5 The Seller may give, information about the Buyer to a credit reporting agency for the following purposes:
(a) to obtain a consumer credit report about the Buyer; and or
(b) allow the credit reporting agency to create or maintain a credit information file containing information about the Buyer.

© Copyright – EC Credit Control Pty Limited for Lauren Jobson trading as Love Life with Lauren & Intuitive Heart Training Acamdey Pty Ltd

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